Refund policy

RETURNS

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it: unworn or unused, with tags attached, and in its original packaging. You will also need your receipt or proof of purchase.

To start a return, please contact us at sportcosfs@yahoo.com. If your return is accepted, we will provide instructions on how and where to send your package.

Approved returns must be shipped back within 14 days of return authorization. Items sent back without first requesting a return, or items that do not meet our return requirements, may not be accepted.

Return shipping costs are the responsibility of the customer unless the return is due to an error on our part, such as receiving an incorrect, damaged, or defective item. In cases where the return is due to our error, we will provide a prepaid return shipping label or other return instructions.

For all other approved returns, customers are responsible for arranging and paying for return shipping. We strongly recommend using a trackable shipping service, as refunds cannot be processed until the returned item has been received and inspected.

SHIPPING COSTS

Original shipping charges are non-refundable unless the return is due to an error on our part.

Orders of $150 or more before tax may qualify for free standard shipping; however, certain oversized or bulky items may be excluded from free shipping due to additional carrier charges. This may include items such as hockey sticks and other large or oversized equipment. Any applicable shipping charges will be shown at checkout or communicated before the order is shipped.

If an online order originally qualified for free shipping and a return or partial return causes the remaining order total to fall below the applicable free-shipping threshold, the original outbound shipping cost may be deducted from the refund.

For returns on U.S. orders, customers are responsible for any applicable tariff, duty, customs, brokerage, or other cross-border charges associated with returning the item. These fees are non-refundable and outside of our control.

DAMAGES & ISSUES

Please inspect your order upon receipt and contact us as soon as possible if an item is damaged, defective, incorrect, or missing so we can evaluate the issue and make it right.

If the issue is the result of an error on our part, we will provide appropriate return instructions and, where required, a prepaid return shipping label.

EXCEPTIONS / NON-RETURNABLE ITEMS

Certain items cannot be returned, including but not limited to perishable goods such as food, custom or special-order products, personalized items, items marked final sale, and gift cards.

Please contact us if you have questions or concerns about a specific item before initiating a return.

EXCHANGES

The fastest way to ensure you get the item you want is to return the item you have and, once the return is accepted, make a separate purchase for the new item.

Unless the exchange is required because of an error on our part, customers are responsible for any applicable return shipping costs and shipping costs associated with the replacement order.

REFUNDS

Once we have received and inspected your return, we will notify you of the approval status of your refund.

If approved, the refund will be issued to your original payment method. Please allow 5–7 business days for the refund to be processed and posted by your bank or credit card company after it has been issued.

Original shipping charges and other non-refundable fees, where applicable, will not be included in the refund.

For any return questions, please contact us at sportcosfs@yahoo.com.

POLICY UPDATES

We reserve the right to update or modify this Return & Refund Policy as our policies, shipping services, carrier requirements, costs, or other circumstances change. The most current version of this policy will always be available on our website.